FAQ

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Frequently Asked Questions

The park opens at 6:30pm with last entry by 9:30pm and closing time at 11:00pm.
When booking, you will choose your date and half-hour entry time.
You must enter the park during your selected timeslot, but once inside, you can stay as long as you want, until the park closes.

Our pre-book pricing varies; please see our Box Office where you can select your date and time to see the ticket prices.
On-the-gate tickets start from £45, subject to availability.

We have a recommended minimum age limit of 13; however, parental discretion is advised.
This is not a “family” event, and all guests will receive the same experience regardless of age.
Additionally, any guest under the age of 16 must be accompanied by an appropriate adult, aged 18 or over, at all times during their visit, including within the scare attractions.
Photographic ID may be required.

The residents of the Fear Factory will touch you but will not harm you.
You MUST NOT touch them!

Fear Factory is designed to scare, so if you aren’t feeling brave, we recommend visiting with a few friends or family (safety in numbers, or so we hear).
However, if that still seems too much, check out our Scaredy Cat ticket.
This gives you access to our Hub (where you can access the Tap Room, Connecticut Dinner, Waltzer, and Dance Show), two Scare Zones, and The Crows Nest Tavern. Don’t forget to watch out for the residents roaming the woods!
Scaredy Cat tickets do not include any mazes, but upgrades can be purchased on the night, subject to availability.
All guests must enter/exit through the Crimson Harvest scare zone; there are no alternative routes.

No cameras are allowed inside the scare attractions, and mobile phones must be switched off.
You are, however, free to take as many photos as you like when not inside a scare attraction experience.

Yes, but it is at your own discretion.
Our attractions include low ceilings, crawl tunnels, confined spaces, uneven surfaces, loud noises, dark spaces, strobe lighting, artificial smells, and atmospheric effects (fog, air blasts, etc.).
Our actors will also get in close proximity and touch you. They wear makeup, masks, and prosthetics, which may contain latex.
If any of these could be a hazard or sensory issue, you are advised not to visit.

Yes, wheelchair users and those with restricted mobility may visit our hub, Diabolus: Visum Mortis, Scare Zones, and Friargate Foundry.
Our other attractions are not accessible to wheelchair users, and those with restricted mobility may find them hard to navigate.
Please see our Mobility ticket when booking.

You should be physically fit and free of any physical ailments.
You must not enter if you suffer from any of the following: bad back, broken bones, claustrophobia, epilepsy, vertigo, panic attacks, anxiety, nervous disposition, PTSD, or anger issues.
The experience involves low ceilings, crawl tunnels, confined spaces, uneven surfaces, loud noises, dark areas, flashing/flickering lighting, strobe lighting, artificial smells, and atmospheric effects.

Due to the physical and psychological elements of the event, you must not enter if you are pregnant.

Smoking and vaping are strictly prohibited except in designated areas (The Hub and Car Park).

Costumes are allowed; however, full-face masks, weapons (including imitation), or props are prohibited.
Guests must not impersonate actors, characters, or staff and must not engage with other guests in any manner that could scare, offend, or intimidate.

Yes, in the hub area, you’ll find a variety of food and drink options.
Alternatively, visit Thornhurst Manor before your visit to sample our bar menu.
Challenge 25 applies: No ID, No Sale. Anyone deemed under the influence of alcohol will be denied entry or removed without refund.
Notify staff of any allergies before ordering. Certain allergies may not be catered to due to the event’s nature and location.

Outside food and drink are prohibited and will be confiscated upon entry.
Food and drink are available for purchase on-site.

Yes, this can be pre-booked for £2 per car or at £4 on the day.
Large vehicles and trailers, including motorhomes and caravans, are prohibited.
Vehicles are parked at your own risk and cannot be left overnight.

Unfortunately, we are not near any current bus routes.

The local train station is Adwick-le-Street, and the closest national station is Doncaster.
A taxi is required from either station to the event.

We do not have on-site accommodation, but several hotels are available in the local area.

Tickets can be changed to another available date no later than 48 hours before your booked entry time.
To transfer your ticket, create an account at booking and log into the ticketing system to make changes. Changes cannot be made by phone, email, social media, or in person. Admin fees apply.

All tickets are non-refundable.
This does not affect your statutory rights, such as in cases of event alteration or cancellation.